REDUCING FRAUDULENT
CLAIMS BY HANDLING, EVALUATING AND INVESTIGATING
EMERGING MEDICAL DISORDERS
Written by
Joseph T. Brasher
I. INTRODUCTION
The purpose of this paper is to provide a general
overview regarding evaluating and investigating
workers’ compensation claims. Emerging medical
disorders such as fibromyalgia, carpel tunnel
syndrome and myofascial pain syndrome will also
be discussed. By implementing the procedures detailed
in this presentation, an employer may disseminate
legitimate claims from fraudulent claims. Different
levels of injury will call for different levels
of investigation. A substantial, severe, catastrophic
injury should be investigated very carefully.
The following investigative tools should provide
a general idea as to the proper method for deciding
what claims require closer scrutiny and how to
conduct an investigation.
II. WHAT ARE THE NEWEST
COMP CLAIMS, INCLUDING INTERNET ADDICTION, STATIC
INJURY AND FIBROMYALGIA
A. INTERNET ADDICTION
Once viewed as a complex, technical defense
department oriented means of communication,
the Internet has found wide spread proliferation
into all aspects of our lives in the last few
years. This proliferation includes the use of
the Internet at work. While the Internet can
be an invaluable research or marketing tool,
it has been suggested that possible addiction
to the Internet could result if an individual
is required to use the Internet in the discharge
of his employment duties.
As a preliminary matter, in Georgia, a psychological
injury, unaccompanied by a physical injury,
is not compensable under the Georgia
Workers’ Compensation Act. Fowler v. Hamby,
192 Ga.App. 422, 385 S.E.2d 106 (1989) and George
v. Southwire, 266 Ga. 739, 470 S.E.2d 865 (1996)
any claim of Internet addiction that is unaccompanied
by a physical injury is not compensable under
the Georgia Workers’ Compensation Act.
However, it is possible that an individual who
claims an Internet addiction injury could assert
that carpel tunnel, or some similar injury,
resulted from the addiction. Although this is
a novel theory of recovery (there is no Georgia
law on this particular injury) it may be possible
that this claim could arise in the future. In
order to manage any risk associated with this
type of injury, the following guidelines may
be appropriate. Of course, if the gravamen of
an individual’s job duties requires Internet,
research, etc., it will be difficult to implement
the following guidelines. However, for an employee
whose job is not focused around Internet use,
the following guidelines may head off any claim
and may lead to a more productive office:
1. Provide a written company policy that use
of the Internet during business hours for personal
reasons will not be tolerated. This ill form
the basis for an assertion that any Internet
related claim of injury did not arise out of
the course and scope of employment;
2. Limit access on your network so that employees
that have no reason to use the Internet at work
will not have the access through the employer’s
computer system;
3. Randomly check the “history”
console for the search engine that may be provided
to an employee so that a supervisor or other
member of management can access information
regarding the amount of time spent on the Internet,
as well as the sites visited;
4. Require new employees that might have access
to the Internet through employment to sign a
notice when they are hired that they understand
that they are not to be using the Internet for
personal reasons while at work.
Implementation of the foregoing guidelines
should aide in preventing any claim under the
Workers’ Compensation Act based on Internet
addiction.
B. STATIC INJURY,
FIBROMYALGIA AND MYOFASCIAL PAIN SYNDROME
A static injury occurs when physiological changes
to the body are caused by an individual remaining
in one place for a long period of time. There
are no cases in Georgia where static injury
has been asserted as the basis for a workers’
compensation claim. This is not to say that
this type of injury could be asserted by an
employee. As referenced above, Georgia law does
not provide for recovery of an injury that is
purely psychological in nature. Any claimed
static injury which is unaccompanied by physical
injury would, likewise, not be compensable under
the Act.
Fibromyalgia, however, is an increasingly
common diagnosis. Often, an injured employee
will assert a claim to the neck or back which
subsequently leads to a claim of fibromyalgia
or myofascial pain syndrome.
There has always been disagreement and controversy
among investigators of fibromyalgia as to how
to make a diagnosis. It was generally suggested
that any diagnosis of fibromyalgia should include:
1) a complaint of wide spread or total body
pain, musculoskeletal in nature, and 2) some
number of tender points upon palpitations of
certain sites. There was sharp disagreement
among the medical community regarding the number
of tender points required or the sites on the
body which should be palpitated. In addition,
all of the leading authors on fibromyalgia required
additional complaints or characteristics necessary
to warrant the diagnosis of FMS (fibromyalgia
syndrome).
Currently, there are a number of other symptoms
reported by those patients who are labeled with
fibromyalgia. Indeed, many fibromyalgia proponents
consider some of these symptoms to be essential
for the diagnosis of the disease. These symptoms
include: 1) sleep disturbance, 2) morning stiffness,
3) paresthesia (sensory loss or numbness), 4)
irritable bowel syndrome (abdominal pain, diarrhea,
constipation), 5) headaches, and 6) fatigue.
Put simply, fibromyalgia is a syndrome which
can result in wide spread musculoskeletal pain
and discomfort throughout the body. There is,
however, some question about the cause of fibromyalgia.
This will be discussed below.
Despite the emergences of diagnostic criteria
discussed above, researches admit that often,
asymptomatic patients (those patients that are
not having any musculoskeletal disorder) may
relate the same type of symptoms and not be
suffering from fibromyalgia.
Myofascial pain syndrome (MPS) is similar
to fibromyalgia but is said to be characterized
by specific trigger points. Upon digital palpitation,
pain is referred and is not present in the palliated
area. This differs from tender points (said
to be present in fibromyalgia) in which pain
is produced at the location of the tender point.
The sites palliated are not pre-selected.
The examiner searches for “taught bands”
and muscles twitching. However, myofascial pain
syndrome trigger points are subject to the same
diagnostic flaws as fibromyalgia. As is in the
case of fibromyalgia tender points, the myofascial
pain syndrome trigger points, taught bands and
twitch responses are also found in normal asymptomatic
controls.
For both fibromyalgia and myofascial pain
syndrome, there is no wide spread medical standard
for medical diagnosis. The location of trigger
points and tender points is also not clear.
While the fibromyalgia criteria studies focused
on eighteen (18) tender points, some authors
and researchers suggest the present of eight
(8) to sixty-five (65) unlimited trigger or
tender points. This is not surprising. These
points have never been seen by anyone, thus
the syndromes are not true diseases.
Regarding causation, it is often suggested
that a claimant’s fibromyalgia or myofascial
pain syndrome is related to a motor vehicle
accident or some other trauma. In view of the
fact that the etiology (cause) and pathogenesis
(what goes inside the body) of fibromyalgia
and myofascial pain syndrome is unknown to science,
such statements are no more than a speculation,
based on no scientific evidence.
This is not to say that a injured worker may
not suffer from wide spread musculoskeletal
discomfort or pain that may actually result
from fibromyalgia or myofascial pain syndrome.
However, it is always a good idea to try and
obtain a second opinion whenever this diagnosis
becomes the primary cause of disability in a
workers’ compensation claim. Because back
and neck pain are prevalent in the general population,
and because low back problems virtually affect
everyone at some time during their life, it
is difficult to distinguish between what be
a debilitating case of fibromyalgia or myofascial
pain syndrome versus wide spread aches and pains
that are part of the everyday life as shown
in many medical surveys of populations. Verbruggelm,
et al., Exploring the Iceberg, Commons Symptoms
and How People Care for Them, Medical Care,
1987, 25:539. Generally, aches and pains will
not constitute a disease. However, fibromyalgia
may be representative of psycho-social distress
and is, often, treated with anti-depressant
drugs. However, empirical data regarding treatment
in this manner is not available. Often, a patient
might have underlying psycho-social problems
which cannot be attributed, from a pure causation
standpoint, to fibromyalgia or myofascial pain
syndrome.
If, after reading the foregoing, you are a
bit confused about these two emerging medical
disorders, you are not alone. Many of the doctors
with which I have consulted or deposed regarding
diagnosis of fibromyalgia or myofascial pain
syndrome are unable to articulate precisely
what this disorder may entail, their causes
or what can prevent or cure it. When one of
these emerging medical disorders becomes relevant
in the litigation or investigation of a workers’
compensation claim. It is best to provide a
company or panel physical that is conservative
and well educated. Often, the biggest proponents
of these emerging pain syndromes are chiropractors,
neuro-psychologists and other specialities which
are on the fringe of the medical community.
It is important to head-off any problem with
these emerging pain syndromes by sending the
Claimant to a physician that will conservatively
evaluate and analyze the claimed injury and
attempt to treat it with conservative modalities
before running to the catch-all, panacea diagnosis
of fibromyalgia or myofascial pain syndrome.
Once this issue has been injected into a claim,
although there is a derth of medical information
to support a diagnosis of this nature, there
is also a conspicuous absence of medical information
to refute the diagnosis. The State Board of
Workers’ Compensation in Georgia has been
willing to accept diagnosis of fibromyalgia
or myofascial pain syndrome as compensable,
so long as it is related to an injury or trauma
sustained at work. The best advice and last
word is to select your company physicians carefully,
ask them their opinion regarding these emerging
pain syndromes before they are added to your
company’s panel.
III. WHEN EVOLVING GEORGIA
LAWS ON STRESS, REPETITIVE MOTION DISEASES, “OVERUSE”
AND MENTAL DISABILITIES OVERLAP THE FEDERAL LAW
Often, issues that arise in a workers’
compensation claim under state law may have some
overlap with federal law. Specifically, the Americans
with Disabilities Act (ADA) and the Family Medical
Leave Act (FMLA) may impact the way a workers’
compensation claim is handled. Carpel tunnel syndrome
and other repetitive motion diseases arising as
a result of an employee’s discharge of his
employment duties usually presents a situation
where an employee, though injured, is capable
of performing some type of work. A modified duty
position usually requires a decrease in repetitive
use of the affected body part. Often, if an employee
is a “qualified individual” (discussed
below) under the American With Disabilities Act,
a claim for workers’ compensation benefits
under state law may be pursued while a claim under
the ADA asserted. In this area, federal law does
not preempt state law regarding an employee’s
entitlement to workers’ compensation benefits.
A complete analysis of this topic is beyond the
scope of this paper. However, the following information
should provide a basic understanding of these
issues.
A. THE AMERICANS WITH
DISABILITIES ACT
The Americans with Disabilities Act prohibits
discrimination against: a) a qualified individual;
b) with a disability; c) who can perform essential
job functions; d) with or without reasonable
accommodations. If a claimant develops carpal
tunnel syndrome or another repetitive use injury
and the claimant is unable to perform his job
such that the existing employee needs a modification
to return from the injury, then the employer
may have a responsibility to provide a reasonable
accommodation.
This type of accommodation often requires
a job to be restructured or a work schedule
to be modified in order to accommodate the injured
worker. A reassignment to another function is
acceptable under the ADA but under a job restructuring
or a job reassignment, acquisition or modification
of equipment to assist the claimant may be necessary.
Often, in carpel tunnel cases, this would require
the employer to provide a rest for the claimant’s
arms or wrists, as well as other equipment such
as a brace, etc., to accommodate repetitive
movement disability. It is possible, within
the framework of the ADA, to provide a worker
leave without pay with the assurance that when
a job becomes available which would constitute
a reasonable accommodation, this job would be
made available to the claimant.
If a reasonable accommodation is requested
by a claimant with a repetitive motion injury,
there is no requirement under the ADA to modify
“essential job functions” or to
create a new job. Similarly, although job reassignment
may be necessary if a reasonable accommodation
is requested, there is no requirement that an
employer move a non-disabled employee from an
existing job to make a alternative job available
to the injured worker. Similarly, there is no
requirement under the ADA that an employee be
promoted to a higher pay scale or be promoted
from labor to management. Carpal tunnel syndrome
and similar injuries are particularly suited
to return a claimant to work with certain job
modifications. It is particularly important
that an employer be mindful of the ADA requirements
that could be triggered by a request for reasonable
accommodations.
While it is common to collect all medical
records attendant to a workers’ compensation
injury, it is important that records be kept
confidential and separate regarding workers’
compensation claims medical records and ADA
medical records. Additionally, any type of approval
by a treating physician regarding an available
modified duty position must be approved separately
in both the workers’ compensation and
ADA facets of litigation.
B. FAMILY MEDICAL LEAVE
ACT
In 1993, the Family Medical Leave Act (FMLA)
was enacted requiring employers meeting the
criteria regarding number of employees (50 employees
within a 75 mile radius) to provide twelve (12)
weeks of unpaid leave within twelve (12) months
for eligible employees. Eligible employees are
those employees who work one (1) year and 1,250
hours before leave is requested. If an eligible
employee goes on leave under the mandate of
the FMLA, when he returns to work he must be
returned to his previous job or an equivalent
position. During the period of leave, wages
or salary do not have to be continued; however,
any non-salary benefits (life, health, general
insurance, etc.) must continue.
Many of the rights to leave under the FMLA
will not apply to workers’ compensation
claims. Leave for birth or adoption of a child
or serious health condition of a spouse, child
or parent most likely will not involve an injury
which could be adjudicated under the Workers’
Compensation Act. However, an employee’s
own serious health condition can give rise to
a right of leave under the FMLA.
A serious health condition could conceivably
entail carpal tunnel or a repetitive motion
injury. The FMLA defines a serious health condition
as one which requires care by health care professionals
and results in incapacity or disability lasting
more than three (3) consecutive days and any
subsequent treatment relating to that condition.
If an employee qualifies for FMLA leave, it
is necessary for an employer to comply with
certain certification notification requirements
of the Act. The leave must be designated by
the employer as being provided pursuant to the
FMLA. The employee must provide thirty (30)
days notice, if possible (emergencies or unanticipated
injuries are excluded from this requirement);
the employer may obtain competing medical opinions
and certifications to determine whether an injury
constitutes a serious health condition.
While not all workers’ compensation
injuries or repetitive motion injuries will
qualify as ADA “disabilities” or
“serious health conditions” it is
important for an employer to identify issues
that may overlap regarding adjudication of a
state workers’ ompensation claim and an
ADA or FMLA claim. If a carpal tunnel syndrome
injury substantially limits a claimant’s
ability to perform his job, there will, most
likely, be some ADA overlap.
IV. HOW TO RECOGNIZE
OBJECTIVE INDICATORS OF FALSE CLAIMS AND WHEN
SHOULD YOU CHALLENGE CAUSATION OF A CLAIM? LEARN
THE BEST WAYS TO DETERMINE IF AN INJURY REALLY
OCCURRED AT WORK.
1. IMPLEMENTING ON-SITE INVESTIGATION
TECHNIQUES THAT WILL SEND THE INCIDENT OF
FRAUDULENT CLAIMS PLUMMETING
A. GET THE
CLAIMANT’S STORY
The claimant is the most important witness
regarding alleged work accidents. Often,
a claimant will report a relatively insignificant
injury but the symptoms of the injury
will gradually increase as the claim progresses.
It is common for a claimant to report
a relatively minor injury, retain an attorney,
go to that attorney’s physician,
and begin to complain of injuries to parts
of the body which were not originally
identified in the claimant’s report
of the accident.
It is particularly important to get
as much detail as possible from the claimant
and to document the claimant’s account
as accurately as possible. By limiting
the description of the accident to the
two (2) lines provided on the form WC-1
(First Report of Injury), an employer
is leaving the door open for a future
exaggeration of the nature of the accident
and the extent of the injury sustained.
It is important to sit down (if possible)
at arm’s length with the claimant
and go through the claimant’s account
of how the accident occurred. Whether
meeting face-to-face or taking a recorded
statement over the phone, it is important
to discuss each of the following factors
with the claimant as soon as is practical
after the employer receives notice of
the injury:
1. What was the date of the accident
which is the subject of the claim?;
2. What day of the week did it occur?;
3. What time of day did it occur?;
4. Had the claimant consumed any drugs
or alcohol within 24 hours prior to the
accident?;
5. What shift was the claimant working
at the time of the accident?;
6. Who was the claimant’s supervisor
at the time – who was the overall
manager at the time?;
7. Was the claimant issued any safety
appliances such as gloves, goggles, aprons,
other protective wear, respirator, etc.?;
8. Was the claimant using the safety
devices at the time of the accident?;
9. Exactly what was the claimant doing
at the time of the accident?;
10. Obtain a word for word description
(preferably recorded which will be discussed
subsequently) of the claimant’s
story of how the accident occurred?;
11. Was the claimant working with anyone
at the time of the accident?;
12. Were there any witnesses to the
accident? Where were these witnesses at
the time of the accident?;
13. What did the witnesses see or what
did they report to the claimant that they
saw?;
14. What, if any, conversations did
the claimant have with these witnesses
concerning the accident?;
15. Who did the claimant first report
the injury to? When did the claimant first
report the injury to a supervisor, what
was the supervisor’s name and what
was the supervisor’s title?;
16. How did the supervisor respond?;
17. Did the claimant continue working
for the employer following the accident
- did he work the remainder of his shift?;
18. If the claimant continued to work
with the employer following the accident,
did he make any complaints to any of his
co-orkers or supervisors?;
19. Was the claimant able to perform
his job after the accident?;
20. When did the claimant first lose
a full day of work due to the accident?;
21. Was the claimant offered medical
assistance by a member of the employer’s
management?;
22. Did the claimant receive any disability
slips from any of his doctors?; If so,
did he take them to the employer?;
23. Did the claimant discuss any job
restrictions or work releases with the
employer or the doctors?;
24. Did the claimant ever return to work
for the employer or any other employer?
It is also important to identify the
specific parts of the body that were injured
in the accident. Often, a claimant will
initially complain of leg pain, which
later becomes back pain radiating into
the leg, which later becomes shoulder
pain shooting into the back and radiating
into the leg with associated abdominal
pain.
An employer should also obtain a detailed,
separate written statement from the claimant.
Georgia law provides that the First Report
of Injury (Form WC-1) is inadmissible
for any purpose. Conceivably, this means
that the WC-1 would also be inadmissible
even to impeach the claimant regarding
his account of how the accident occurred.
It is crucial that an employer investigating
an accident not limit itself to the account
of the accident that would be contained
on the First Report of Injury. A separate
detailed written statement is essential.
Once a statement has been taken from
the claimant, it is important to confirm
back to the claimant exactly what was
reported regarding the origins of the
alleged injury. If possible, it is an
excellent idea to memorialize these discussions
and ask the claimant to sign the statement
and date it, specifically noting the date
and time that the statement was taken.
Subsequently, if the claimant tries to
change his story, even though the WC-1
would be ineffective as an impeachment
tool, the separate recorded statement
would be admissible for this purpose.
B. GET THE
WITNESSES’ STORY AS SOON NOTICE
OF AN ACCIDENT IS RECEIVED
If the claimant has already retained an
attorney that will not allow the claimant
to give a statement, or if the claimant
is physically incapacitated and unable
to give a statement, then the employer
should proceed to immediately identify
witnesses to the accident and obtain written,
detailed statements from those witnesses.
Even if you are able to obtain a statement
from the claimant, witness’ statements
should still be immediately obtained.
It is important to ask the witnesses
in a unbiased even manner exactly what
occurred. The same details which are enumerated
in the preceding section regarding specific
questions to ask the claimant should also
be asked of every witness who can be identified.
If there is some question as to whether
a co-worker may have witnessed the accident,
it is always better to go to the witness
and ask him or her exactly what was seen,
as well as the content of any conversations
that witness may have had with the claimant
subsequent and prior to the accident.
It is particularly important to obtain
detailed information about the witness.
An injured worker has one (1) year from
the date of accident to file a claim for
compensation with the State Board of Workers’
Compensation. Often, a co-worker that
provided a favorable statement contradicting
the claimant’s account of how the
accident occurred may no longer be employed
with the same employer if the claim is
filed several months after the accident.
At the time of the initial investigation,
it is important to identify the witnesses
by name, social security number, date
of birth, and address. It is also helpful
to obtain information from the witnesses
regarding a parent or relative that would
be able to find them in the event they
were no longer employed by the employer
at the time litigation of the underlying
claim occurs.
As with the claimant’s statement,
the witnesses’ statement should,
whenever possible, be taken at arm’s
length. The information given by the witness
should be confirmed with the witness and
then reduced to writing, signed and dated.
Although it is an unscrupulous practice,
I have personal experience where a witness
has changed his story based on a promise
of a portion of the recovered settlement
or judgment proceeds being paid to that
witness in order to solicit false testimony.
If the witness’ statement is taken
after the accident and is signed and dated
by that witness, such that the witness
could be impeached with his other statement
at a later date if the witness’
story changes, this is an effective method
of ensuring that the stories remain the
same throughout the pendency of the litigation.
It is also important because testimony
will change due to lapse of time. Certainly,
a memory or account of a occurrence will
not be as vivid one (1) year after the
fact as it would be one (1) day after
the fact. A written statement is an excellent
tool to refresh a witness’ recollection
of the events during subsequent litigation.
C. INVESTIGATION
OVERLAP WITH THE EMPLOYER’S SUBROGATION
RIGHT
In 1992, the Georgia Legislature re-enacted
a subrogation statute providing that an
employer/insurer that pays benefits to
an injured worker who was injured due
to the negligence of a third party, can
recover benefits paid to the claimant
by the third party via judgment or settlement.
Georgia subrogation recovery is premised
upon the full compensation doctrine; however,
an analysis of this issue is beyond the
scope of this paper. Suffice it to say,
that although recovery against a responsible
third party rarely recoups 100% of the
benefits paid to the injured worker, it
does usually result in some recovery against
the total amount of benefits paid by the
employer/insurer to the claimant.
By conducting a detailed investigation
at the time of the accident, the employer
improves its ability to recover its derivative
subrogation claim when the plaintiff initiates
an action against the responsible third
party. While I certainly would not volunteer
any written or recorded statements taken
from the claimant or witnesses after the
accident to a plaintiff’s attorney
seeking to initiate a suit against a responsible
third party, these statements become important
if the target defendant asserts a defense
or attempts to defeat the claim on a factual
basis which is inconsistent with the claimant
or witness statements that were taken
after the accident.
If the claimant is injured by a defective
product or piece of equipment, it is essential
that the defective product or equipment
is preserved in the same condition it
was in at the time of the accident. Often,
a manufacturing defendant, when notified
of an accident, will try to send a service
technician to repair the machine, or will
offer to pick the machine up and replace
it with a “new” piece of identical
equipment. There are many reasons why
a manufacturing defendant would try to
recover a defective product. Many of these
factors revolve around producing a safer
product or correcting any defect that
may exist in other similar products. Although
these may be honorable reasons for attempting
to obtain possession of the defective
product, a bi-product of the recovery
of the product by the manufacturing defendant
will be to prevent any type of testing
or analysis that may demonstrate a defective
condition which would support the claimant’s/plaintiff’s
claim and resulting derivative recovery
by the subrogated employer/insurer. Remember,
whenever practical, always attempt to
retain and preserve a product or piece
of equipment which is involved in a work
accident.
D. ALWAYS DRUG
TEST
Official Code of Georgia Annotated §34-9-17
provides that “no compensation shall
be allowed for an injury or death due
to intoxication by alcohol or being under
the influence of marijuana or a controlled
substance.” In the case of alcohol,
if the employee has 0.08 grams or greater
of alcohol in his system, as shown by
chemical analysis of blood, breath or
urine taken within three (3) hours after
the time of accident, there is a presumption
that the consumption of alcohol and its
effect caused the accident. Likewise,
if any amount of marijuana or controlled
substance is found in the employee’s
system by virtue of analysis of the claimant’s
blood, breath or urine within eight (8)
hours of the time of accident, there is
a rebuttal presumption that the ingestion
of the controlled and its effect substance
caused the accident. If a claimant refuses
to take a test, then there is a presumption
that the consumption of alcohol or the
ingestion of a controlled substance caused
the accident. There has been some fluctuation
in Georgia law regarding the impact a
positive test for drugs or alcohol has
on an employee’s claim for compensation.
Without going into detail, Georgia law
has changed regarding allocation of the
burden of proof to demonstrate causation
between the consumption of drugs or alcohol
and the occurrence of the accident.
Currently, the law provides that if
a claimant tests positive for drugs or
alcohol or refuses to undergo a test for
these substances within the time frames
set forth in the statute, it is presumed
that the accident occurred as a result
of the use of drugs or alcohol and the
burden is then shifted to the claimant
to set forth affirmative proof which would
show that the presence of drugs or alcohol
within the claimant’s body did not
cause the accident.
As soon as an accident occurs, the employer
should arrange for administration of a
blood or urine sample to test for the
presence of alcohol or drugs. Pay particular
attention to the time frames set forth
in the statute. The tests for alcohol
must be conducted within three (3) hours
of the time of the alleged accident. The
test for marijuana or other controlled
substances must be administered within
eight (8) hours of the time of the accident.
It is a good idea to accompany the claimant
to the doctor’s office to ensure
that the test is administered within these
time frames. This also prevents a claimant
from asserting (as has happened in cases
in which I have been involved) that he
was in so much pain following the accident
that he stopped at the liquor store and
drank a pint of bourbon before going onto
the doctor’s office. By accompanying
the employee to the doctor’s facility,
this type of intervening intoxication
defense can be prevented. If possible,
there are mobile medical facilities that
will come to the job site and administer
a test for drugs or alcohol at a reasonable
fee. The costs of these tests generally
range from $125.00 to $250.00. If a test
is positive and a claim is successfully
defended on the basis of the employee’s
intoxication, the cost for this mobile
test is clearly an excellent allocation
of limited resources.
V. ONCE YOU KNOW ITS FRAUD,
WHAT CAN YOU DO? DISCOVERING THE PROS AND CONS
OF TRYING TO GET THE AUTHORITIES TO PROSECUTE
A FRAUD CLAIM
Although the Board was granted the authority
to assess civil penalties pursuant O.C.G.A.§34-9-18,
et. seq., as a practical matter, these civil penalties
are rarely assessed. However, as employers and
insurers continue to battle increasing premiums
and the increasing occurrence and expense associated
fraud and possible abuses and manipulation of
the workers’ compensation system, there
is certainly a potential for an increase in assessment
of penalties for fraud in the future. Although
this analysis will deal with penalties being assessed
against a claimant whose is fraudulently asserting
a workers’ compensation claim, be advised
that the same penalties can be assessed against
an employer or insurer if any false information
is provided to the Board, or if an employer or
insurer systematically attempt to prevent a claimant
from obtaining medical care or indemnity benefits.
Of course, anyone who makes a knowingly false
statement or presents false evidence under oath
to the State Board or to any Administrative Law
Judge comments the offense of purgery. This transgression
will be treated as a felony.
As a practical matter, if you, as an employer,
are in an situation where you have an employee
who has been collecting indemnity benefits while
working for another employer and lying about it,
if you can get that employee to admit under oath
that he is not working, then this information
should be forwarded to the fraud unit of the State
Board of Workers’ Compensation. It has been
my experience with the Fraud Unit that they are
extremely vigilant in following-up on the abuses
of the workers’ compensation system that
involve a claimant asserting total disability
and collecting indemnity benefits while actively
employed for another employer. It has also been
my experience that when the second employer becomes
aware of the Fraud Unit investigation, they will
terminate the employee. This type of abuse will
pursued by the Fraud Unit.
However, from practical experience, often the
Board will make a restitution order commanding
that the employee reimburse the employer for any
fraudulent benefits that may have been collected.
This restitution order may be entered of record
with the Superior Court pursuant to O.C.G.A. §34-9-106.
However, often a claimant engaged in this type
of fraud will be judgment proof. That is, the
Superior Court or State Board of Workers’
Compensation will not order the claimant to cut
a check to the employer reimbursing him for the
damages that were incurred as a result of the
employee’s fraud. Rather, the restitution
award will simply be entered as any other fi.fa.
(judgment) on the general execution docket in
Superior Court. Thereafter, it will be incumbent
upon the employer/insurer to follow-up and collect
the funds. While this type of judgment may not
be dischargeable in bankruptcy based upon the
fraud exception contained in Section 523 of the
United States Bankruptcy Code, as a practical
matter, it is difficult to get blood from a turnip,
and an insolvent claimant who has committed fraud
may prove to be the type of debtor from whom it
is extremely difficult to obtain payment.
All employers and insurers should be very careful
regarding the claims that they chose to refer
to the Fraud Unit. If a claim is referred to the
Fraud Unit and, in fact, the claimant has not
engaged in any fraudulent activity, this could
lead to a separate independent action for liable
or slander. Before suspected fraud is reported
to the State Board, it is always a good idea to
make doubly sure that actual fraud is being committed
by the claimant. I would refer the reader to the
check list above to use as a framework by which
fraudulent claims may be discovered.
Any fraudulent activity should be reported to
the Fraud Unit, Mr. D. Stan Bexley, whose phone
number is 404-657-1391. If counsel is representing
an employer and insurer in a workers’ compensation
claim, I would strongly advice the employer and
insurer to consult with counsel before referring
a matter to the Fraud Unit.
The relevant statutes are set out below:
O.C.G.A. §34-9-18 Civil penalties; cost
of collection.
O.C.G.A. §34-9-19 Penalty for false or
misleading statements when obtaining or denying
benefits.
O.C.G.A. §34-9-20 Giving of false evidence
to board member.
O.C.G.A. §34-9-21 Penalty for receiving
unentitled to benefits.
O.C.G.A. §34-9-22 Penalty for receipt of
unapproved fees or for solicitation of employment
for lawyer or physician.
O.C.G.A. §34-9-23 Liberal construction
of chapter; purposes.
O.C.G.A. §34-9-24 Fraud and compliance
unit; creation and duties; limitation on liability;
authority; whistle blower protection.
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